Patient calls answered, even after hours.
The agent books the visit and hands anything urgent straight to a person.
01Problem
What owners tell us before a build
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20 to 25% of calls went unanswered across five locations.
Medical testing center, New York -
Demand for appointments outpacing reception capacity.
Mental health clinic, Seattle -
Response times of 5 to 60 minutes, and missed calls.
Med spa, intake questionnaire -
Locked-down record systems make new tools hard to connect.
Clinic network, partnership call
02Scope
What we build
Wired into your phone line, calendar and EMR or CRM, inside your own environment.
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01
After-hours receptionist
Answers when your front desk cannot, and books the visit.
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02
Insurance verification
Checks a caller's coverage before the appointment is booked.
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03
Crisis escalation
Transfers the call to a person the moment crisis language comes up.
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04
Patient recall
Calls patients due a visit, using your own records.
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05
EMR-booking chatbot
Answers site questions and books straight into the system you run.
03Process
How a build runs
Nothing goes live until you sign off.
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Step 1
Scope and access
We map your call and booking flow. Personal data is swapped for placeholders before any AI sees it.
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Step 2
Build and test
The agent is tested on real scenarios, including crisis language, before it goes live.
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Step 3
Live on your sign-off
The build runs inside your own environment, and you decide when it goes live.
04Results
Results from past builds
Client names are withheld.
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About 0%
Missed calls, down from 20 to 25% across five locations.
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Projection
$40K to $50K
Yearly cost of a planned receptionist hire the voice agent was built to avoid.
Price
Builds start at $5,000 USD.
Scope and price are set on the discovery call. Support is included for two months after launch. After that, a care plan covers ongoing support.
- Built on SOC 2 and GDPR-compliant tools
- 99.5% uptime SLA
- You own the code, the data and the keys
05Questions
Questions owners ask
Where does patient data go?
It stays in your own systems. Personal details are swapped for placeholders before any AI model sees them, and the build runs in your environment.
Does this replace our front desk?
No. It adds capacity for the calls your team cannot reach, and hands over to a person for anything urgent.
Can it connect to Zenoti or our own record system?
We have scoped Zenoti integrations for lead capture and booking. Locked-down record systems need a review first, so we confirm access before the build starts.
What happens if a caller describes a crisis?
The agent is built to transfer the call to a person immediately.
Who is responsible for HIPAA and PIPEDA rules?
Your practice is. We build inside your environment, use placeholder data, and flag the steps your practice needs to take.
Tell us where calls go unanswered at your practice.
A 30-minute discovery call. The scope and the price come out of it.
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