Fewer tickets, more carts recovered.

Cart and reactivation campaigns bring buyers back by email or SMS.

Packed shipping boxes and labeled bottles on a warehouse fulfillment table.

01Problem

What owners tell us before a build

  • Several thousand dollars a month on support, and most tickets were repeat questions.

    Herbal products brand
  • Abandoned carts, and questions from buyers before they order.

    Online store, $1,500 average order
  • One human support agent, swamped as the customer base passed 5,000.

    Online store, discovery call

02Scope

What we build

Wired into your store, helpdesk and payment platform.

  • 01

    Pre-purchase chatbot

    Answers product and order questions before a ticket gets filed.

  • 02

    Cart recovery

    Follows up by email or SMS when a cart is left behind.

  • 03

    Post-purchase follow-up

    Follows up with the buyer after the order.

  • 04

    Reactivation campaigns

    Reaches past buyers who have gone quiet, using your own order history.

  • 05

    Inbound routing

    Routes incoming calls, texts and emails to the right place.

03Process

How a build runs

Nothing goes live until you sign off.

  1. Step 1

    Scope and access

    We map your order flow and connect to your store, helpdesk and payment platform.

  2. Step 2

    Build and test

    The agent is trained on your own policies and product pages, then tested on real questions.

  3. Step 3

    Live on your sign-off

    The agent never collects card numbers; payment goes through a link. Nothing goes live until you approve it.

04Results

Results from past builds

Client names are withheld.

  • 70%

    Fewer support tickets after the chatbot went live.

    Herbal products brand

  • 20%

    Abandoned carts recovered, on a store with a $1,500 average order.

    Online store

Price

Builds start at $5,000 USD.

Scope and price are set on the discovery call. Support is included for two months after launch. After that, a care plan covers ongoing support.

  • Built on SOC 2 and GDPR-compliant tools
  • 99.5% uptime SLA
  • You own the code, the data and the keys
Book a discovery call

05Questions

Questions owners ask

Will it ever ask for a card number?

No. The agent is built never to collect card numbers. Payment goes through a payment link.

Can it work across Shopify and our helpdesk?

Past store builds used Voiceflow and Make.com with the store platform's own API. Tell us your stack, and we confirm access first.

How does cart recovery work?

It follows up by email or SMS after a cart sits idle, on timing you approve. One store waited 2 to 4 hours before the first message.

Does it replace our support team?

No. It clears repeat questions before the ticket form, so your team spends time on what actually needs a person.

Can it reach customers who have not ordered in a while?

Yes, through a reactivation campaign built from your own order history.

Tell us where support time is going.

A 30-minute discovery call. The scope and the price come out of it.

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